Tomasz-Austin Miekisz
Customer Success Strategic Accounts @Strategy
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WORK HISTORY
Customer Success Strategic Accounts @Strategy
US
Lead Customer Success for a portfolio of strategic enterprise accounts, driving adoption, measurable outcomes, and long-term value. Partner with customer leadership to align product strategy, usage, and roadmap priorities with business objectives. Oversee renewal readiness and ensure solutions evolve with changing business needs.Focus Areas:* Executive engagement & long-term success planning* Adoption, value realization & measurable outcomes* Renewal strategy & commercial alignment* Roadmap, architecture & technical alignment
EDUCATION
Cardinal Stefan Wyszyński University in Warsaw
Bachelor of Science
SKILLS
ABOUT TOMASZ-AUSTIN MIEKISZ
BI Expert | Dual Citizenship (U.S. & Polish)With extensive experience in Business Intelligence, project management, and solution architecture.I specialize in management, implementation, and customer success. Skilled in data modeling, cloud migrations, and MicroStrategy development (both front and back end), I bring a unique blend of technical expertise and business acumen.Key areas of focus:Management & ImplementationCoaching & Project LeadershipSales & SOW DevelopmentCustomer Success & Enterprise SupportSolution Architecture & Data ModelingCloud Migrations & BI StrategyAs a speaker at MicroStrategy World 2018 in Las Vegas, I presented on:1) Storyboarding Applications: Bridging the gap between technical and business teams2) Designing for Smartphones: Best practices for mobile optimizationI have worked on projects across the U.S, Spain, Canada, and Poland, delivering results for clients through a blend of technical skill and strategic insight.
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