Tomas Dacke
Head of Service Desk @Engel & Völkers
Hamburg, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2021 — Present
Head of Service Desk @Engel & Völkers
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Hamburg, DE
SKILLS
Itil V3 Foundations CertifiedProcess EngineeringLeading Transformational ChangeVoipMobile TechnologyItilManagementAcquisition IntegrationSs7Mobile CommunicationsLeadershipOutsourcingStaff DevelopmentCross-Functional Team Leadership3gIntegrationMicrosoft ExcelProduct ManagementBroadbandCustomer ServiceBusiness DevelopmentInsourcingProject ManagementProcess ImprovementTeam MotivationOrganizational DevelopmentVasTeam ManagementKpi ImplementationBssGsmOlaCustomer SupportSlaSmsTechnical SupportWirelessMicrosoft OfficeTeam LeadershipCoaching
ABOUT TOMAS DACKE
Senior Manager with extensive experience of international Product, Process, Project- and Customer Service Management.
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