Tomas Doliveira

About Tomas Doliveira

As a Director of Product Management with 17+ years of experience leading HRIS, benefits administration, and insurance technology platforms, I have a solid reputation of leading my products from concept through production.At Benefit Communications Inc, I own the ElectBenefits (EB2) platform, overseeing product strategy, product ownership, and release management. I operate in a lean environment and lead end-to-end delivery — from feature definition and backlog prioritization to release execution and operational readiness. I supported 200+ production releases and have produced 500+ feature documents, configuration guides, and release notes, forming the core documentation and governance framework for the platform.I specialize in scaling product delivery through clear processes, strong documentation, and cross-functional alignment. My background includes refactoring HRIS data exchange architectures, modernizing admin and employee experiences, and delivering highly configurable, enterprise-grade SaaS solutions.I’m known for balancing strategic product leadership with hands-on execution, and for building repeatable systems that improve delivery velocity, quality, and transparency.

Experience

1. Director of Product Management at Benefit Communications Inc

   Benefit Communications Inc

   Feb 2021 — Present

   Lead end-to-end product strategy, delivery, and release execution for the ElectBenefits (EB2) HRIS platform, supporting enrollment, payroll, and carrier data exchange for employer groups nationwide.• Own the full product lifecycle, operating across Product Manager, Product Owner, and Release Management responsibilities in a lean environment• Delivered 35+ production releases in 2025 alone, maintaining high delivery velocity and platform stability• Authored 500+ feature documents, configuration guides, and release notes, creating the core documentation and governance framework used across Product, Engineering, QA, and Customer Success• Designed and implemented BCI’s modern SDLC and release framework, establishing sprint cadence, DevOps documentation standards, and release readiness processes• Introduced quarterly feature tracking (starting Q3 2025), providing leadership visibility into roadmap progress, throughput, and delivery quality• Partner closely with Engineering to refactor HRIS data exchange architecture, enabling configurable imports, exports, and outbound automation• Collaborate with QA to define acceptance criteria and Gherkin scenarios, improving test coverage and release predictability• Led modernization of HR Admin and Employee experiences, strengthening usability, configurability, and platform competitiveness

Education

• Georgia State University - J. Mack Robinson College of Business

  MBA, Business Analysis

  2006 — 2008

• Auburn University Harbert College of Business

  BS in Business Administration, Marketing

  2000 — 2003

Skills

• Data Analysis
• Process Improvement
• Requirements Analysis
• Data Mining
• Database Design
• Data Warehousing
• Database Administration
• Data Modeling
• Technical Writing
• Agile Methodologies
• Xml
• Sql
• Software Project Management
• Java
• Software Development
• Analysis
• Testing
• Business Process
• Software Documentation
• Web Services
• Agile Project Management
• Sharepoint
• Visio
• Sdlc
• Integration
• Business Process Improvement