Tom Welty
Lead Telephony Infrastructure Engineering AT&T
- Role
- Lead IT Telephony Infrastructure Engineer at AT&T
- Location
- Bethlehem, GA, US
- LinkedIn followers
- 500 followers
About Tom Welty
Primary experience is in medium to large scale contact center infrastructure…
Experience
Lead IT Telephony Infrastructure Engineer
Jul 2023 — Present
Education
Dekalb Community College
Associate’s Degree, Business Administration and Management, General
1983 — 1985
Georgia State University
Bachelor’s Degree, Finance/Real Estate
1986 — 1988
Skills
- Troub
- Voice Over Ip (Voip)
- System Deployment
- Enterprise Software
- Call Centers
- Ip
- Software as a Service (Saas)
- Voip
- Data Center
- Avaya
- Project Management
- Unified Communications
- Professional Services
- Internet Protocol (Ip)
- Voice Vlans
- Lan-Wan
- Testing
- Wireless Technologies
- Ivr
- Cloud Computing
- Voip Intercept Systems
- Incident Management
- Empirix Onesight™
- Software Documentation
- Solution Architecture
- Root Cause Problem Solving
- Contact Centers
- Call Center
- System Monitoring
- Wireshark™
- Sip
- Telecommunications
- Outage Management
- Vendor Management
- Voice Logger Systems
- Managed Services
- Integration
- Avaya Technologies
- Network Function Virtualization
- Software Defined Networks
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