Tom Walling
Systems & Compliance Manager (Commercial Operations) @University Of Bradford
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WORK HISTORY
Systems & Compliance Manager (Commercial Operations) @University Of Bradford
Bradford, GB
Leading the delivery of Hospitality & Retail operations including Licensed Trading, bars and social spaces, events, corporate hospitality, student engagement, driving income, operational efficiency and continuous improvement across the estate and support other areas of the facilities directorate such as Sports & FitnessProvide leadership for the overall delivery of operations and customer service within the service team using training and product awareness to achieve targets and objectivesCompliance with all Financial procedures, including software upgrades, with responsibility for reconciliation of income ensuring anomalies are investigated and reported to the appropriate personnel. Responsibility for all accreditations such as Best Bar None – national accreditation. Updating all legislative information across the business as required.To promote and encourage improvement initiatives as appropriate within the business with particular emphasis on Sustainability and Fairtrade.
EDUCATION
University of Bradford
Bachelor’s Degree, History & Politics
Fulwood Academy
GCSE & Post 16
SKILLS
ABOUT TOM WALLING
A strong operations professional with a Bachelor of Arts (BA) focused in History & Politics. With experience within the Home Office and the Department for Work & Pensions. 10+ years management experience within the Commercial Sector, Customer Service, Government, Strategic Planning, implementation and mentoring support. With exceptional communication and interpersonal skills, with the ability to engage diverse audiences. An in-depth knowledge of operations management, inventory control, and regulatory compliance.
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