Tom Stutsman

Manager of Networks and Telecom @Tucson Medical Center

Tucson, AZ, US

Championed a culture of strategic problem-solving using the 1-3-1 method empowering teams to identify root issues, propose multiple solutions, and drive consensus on the optimal path forward.• Shifted organizational mindset from task delegation to outcome ownership, fostering accountability and innovation across technical teams.• Leveraged AI technologies (Microsoft Copilot, Google Gemini, ChatGPT) to streamline workflows, automate documentation, and enhance meeting productivity resulting in measurable efficiency gains.• Redesigned Tier 1 support processes, increasing first-call resolution rates and establishing a career development pipeline that improved employee retention and customer satisfaction.• Oversaw a $3M annual network budget within a billion-dollar healthcare enterprise, delivering predictable CapEx and OpEx planning aligned with strategic goals.• Directed complex infrastructure initiatives including:• Enterprise wireless modernization• Large-scale switch upgrades in 24/7 hospital environments• Network design and deployment for new hospitals and 30+ clinics• Seamless integration of acquired networks and medical technologies• Negotiated and transitioned to Enterprise Agreements (EA) with Cisco and Palo Alto, while optimizing ISP contracts and reducing redundant circuits.

Grand Canyon University

Bachelors in Information Technology, Cyber Security

Canyon Del Oro

General Studies

Tucson College

Computer Network Technician Diploma, Computers and Networks

Personal

VMware VCA Foundations, CCNA, MCSE, MCP, Webdeveloper, COMP TIA, Computer, CISCO, Lucent certifications

Grand Canyon University

Master's in IT Management

Pima Community College

Associate in Electrical Engineering, Mechatronics, Robotics, and Automation Engineering