Tom Stewart
Senior Service Delivery Manager @Methods
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WORK HISTORY
Senior Service Delivery Manager @Methods
London, GB
Responsibility of Managed Services delivered to CoreAzure’s three most valuable clients, covering NHS Property Services, Charitable Funds and Public Health sectors. • Exceptional customer feedback on the improvements seen since I took the role. • Mentorship of a junior Service Delivery Manager. • Ownership of Change Management and Governance across CoreAzure customers. • Additional responsibility with inclusion into the CoreAzure MS LT, covering Strategic Service Improvement, Staff Management, ITIL process adoption and proficiency. • Promotion of customer advocacy to the wider Methods and Alten business.
SKILLS
ABOUT TOM STEWART
An experienced and effective Service Delivery Manager with excellent stakeholder and customer facing skills. Over 15 years experience of managing customers and suppliers as well as delivering IT services to a variety of Blue Chip clients.
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