Tom Smith

Director of Customer Experience and Communities @Sheffield City Council

Sheffield, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Director of Customer Experience and Communities @Sheffield City Council

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Sheffield, GB

EDUCATION

1995 — 1998

Newcastle University

BSc Hons Ecological Resources Management, Environmental Science

SKILLS

PolicyPublic SectorPerformance ManagementCulture ChangeStakeholder EngagementLocal GovernmentBusiness TransformationProgram ManagementManagementGovernmentChange ManagementGovernancePrince2Workshop FacilitationStakeholder Management

ABOUT TOM SMITH

25 years of Local Government experience across strategic and operational services. Began in multi-agency Youth Offending Services before leading large operational services including Waste, Streets, Highways, Housing Repairs. Now leading Sheffield City Council\'s transformation through our Customer Experience and Communities Strategies, alongside FM, Transport and Fleet Services.Strategic lead for Customer Experience, Community Safety, Local Area Committees, Community Development, Cohesion, Asylum and Migration.

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Tom Smith — Director of Customer Experience and Communities at Sheffield City Council in Sheffield, GB | Unifers