Tom Simpson

Specialist Resin Floor Layer Sales and Client Engagement @Ssc Industrial Flooring

Led and managed on-site teams, ensuring efficient execution of daily tasks and operations.•Developed and organized detailed weekly work plans to ensure smooth project progression.•Collaborated with leading FTSE 100 and Nasdaq companies, overseeing on-site team performance and working closely with operations management to manage the entire laying process.•Built strong client retention through a commitment to exceptional work ethic, fostering positive relationships, and consistently delivering high-quality resin flooring installations that exceed customer expectations.•Maintained strong personal relationships with clients, earning praise for professionalism, approachability, and efficient work practices, often receiving testimonials highlighting these qualities.•Regularly engaged in one-on-one discussions with my employer to strategise on company growth, successfully implementing ideas that have contributed to significant financial progress.•Leveraged expertise in quartz screed flooring to secure additional contracts, further strengthening client relationships and enhancing the company\'s reputation for delivering top-tier finishes.•Fostered exceptional client relationships through proactive communication, a personalised approach, and a consistent commitment to high-quality work, leading to strong client retention, repeat business, and valuable referrals.•Drove sales growth by leveraging industry expertise and building trust with clients and manufacturers identifying opportunities for expansion, and successfully securing additional contracts, contributing to the company\'s ongoing financial growth.