Tom Shattuck
Director IT Service Operations
- Role
- Director IT Service Operations at Unum
- Location
- Schenectady, NY, US
- LinkedIn followers
- 500 followers
Experience
Director IT Service Operations
Jul 2022 — Present
Responsible for IT Operational Critical Incident Management, Problem Management and Event Monitoring Processes
Education
University of Massachusetts Amherst
Masters, Engineering Management
Binghamton University
Bachelors of Science, Computer Science
Skills
- Quality Assurance
- Process Improvement
- Requirements Analysis
- Testing
- Sdlc
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