Tom Schulte-Bausenhagen

Referent Change & Quality @ERGO

Düsseldorf, DE
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Referent Change & Quality @ERGO

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Dusseldorf, DE

Designing and building showcase AI agents and prototypes leveraging GPT models and M365 Copilot, focusing on end-to-end automation and integrated Power BI reporting to visualize AI-driven insights.• Building the technical retrieval foundation for AI applications on Databricks, including advanced data structuring and chunking strategies to optimize RAG-based services and model performance.• Driving project-wide AI adoption by establishing repeatable patterns, leading the AI Ambassador network, and designing enablement sessions and training programs to maximize AI utilization across the organization.• Leveraging Power BI to transform complex datasets into clear, actionable reporting insights, enabling transparency and informed decision-making across program stakeholders.

EDUCATION

2017 — 2019

FH Aachen University of Applied Sciences

Master of Science - MS

2023 — 2024

Deutsche Akademie für Management

Certified Sustainability Manager

2012 — 2016

Hochschule Bielefeld

Bachelor of Science - BS

ABOUT TOM SCHULTE-BAUSENHAGEN

I am a results-driven Supply Chain & Logistics Project Manager with a proven track record of delivering measurable performance improvements across international operations, digital transformation, and strategic partner management.Over the past several years, I have successfully led multi-national projects in 3PL onboarding, carrier performance optimization, SAP MES/EWM implementation, and incident management system rollouts — generating tangible business impact such as:• Up to €250K annual cost savings through precise invoice auditing and carrier dispute resolution.• 10–15% faster delivery times and 8–10% cost reductions via network expansion and process redesign.• Forecast accuracy within ±8%, enabling 10% budget optimization without service quality loss.• Huge efficiency gains in ticket resolution and KPI monitoring through digital tools like Power BI.• Sustainable logistics strategies that achieved 100% plastic packaging elimination and significantly reduced CO₂ footprint.My core expertise lies in:Supply Chain Management · Logistics Development · Project Management · Forecasting · Sustainability Programs · AI Adoption · SAP MES/EWM · Power BI Reporting · KPI Tracking · Process OptimizationI am passionate about bridging technology and operations to create agile, data-driven supply chains that meet customer expectations while driving efficiency and sustainability.With experience in consumer goods, insurance, fashion retail, and food production, I thrive in fast-paced, cross-functional environments where innovation and measurable outcomes matter. Let’s connect if you are seeking a results-oriented operations & supply chain specialist who combines strategic vision with operational excellence to deliver business-critical outcomes.

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