Tom Rychwalski

Sr System Performance Engineer @Verizon

Pittston, PA, US

Ensuring 4G LTE and 5G networks maintain performance superiority and reliability and meets/exceeds company KPIs.• Optimizing LTE and RAN networks using traditional and innovative means.• Integrating new cell sites, small cells, mmWave sites and DAS systems into existing macro network.• Program and monitor temporary equipment to handle additional capacity for special mass calling events such as NASCAR and INDY races.• • Investigating and resolving customer complaints regarding any voice or data service interruptions.• Partnering with RF in evaluation and design of current and future networks.• Performing VOLTE/e911 testing and analyses of relevant key performance indicators.• Interacting with Device Technology, Network Planning and RAN vendors to provide feedback on feature definitions, RAN and device roadmap.• Collaborating with Device Performance Team, Territories and Market System Performance on device optimization trials.• Working with HQ and regional teams to optimize new vendor software loads and features.• Collaborating with Maintenance Engineering and local network teams/operations to facilitate FOA, review of validation test plans and test results, test feature interactions with legacy devices and determine feature readiness/worthiness for general release.Completed multiple 1X/3G/4G/5G training courses the past 8 years from many vendors

Penn State University

Associate's degree, Telecommunications Engineering

Penn State University

Associate's degree, Electrical and Electronics Engineering