Tom Ricards
Senior Customer Success Director @Dotdigital
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WORK HISTORY
Senior Customer Success Director @Dotdigital
London, GB
EDUCATION
Institute of Data & Marketing (IDM)
IDM/ DMA course, Conversion Rate Optimisation
St Philip Howard High School and Sixth Form
A Levels, English Language, Politics, Ancient History
MHFA
Mental Health First Aider
Varndean College
Counselling Skills Level 2
Brighton Institue of Modern Music
Professional Diploma, Live Sound and Tour Production
Emphasis HR
Management Development Programme
SKILLS
ABOUT TOM RICARDS
A highly driven individual with over 12 years’ experience in the digital marketing SaaS industry and a keen focus on relationship management. Putting my customer or partner’s success first is at the heart of everything that I do. Through my consultative approach, I build trust and establish a mutual path for achieving ambitious targets. Also, a confident and sought after public speaker, having delivered expert talks at numerous industry conferences, events, and webinars.
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