Tom R.

WORK HISTORY

EDUCATION

ABOUT TOM R.

I help SaaS businesses protect and expand recurring revenue across complex, multi-market environments, while building the capability to use AI and data more effectively in revenue decision-making over time.I am a Senior Renewals and Revenue Leader with 8+ years’ experience owning multi-million-dollar EMEA renewal portfolios, leading international teams, and delivering 108% Net Revenue Retention in competitive, subscription-based businesses.My core strength sits at the intersection of commercial leadership, analytical thinking, and structured execution-Turning complex customer, pricing, and contract data into clear renewal risk and opportunity visibility-Designing renewal and retention strategies that scale across regions and segments-Coaching teams to balance customer value, margin protection, and long-term growthAlongside this, I am actively developing capability in AI, Python, and data-driven analysis with the intention of applying these tools more deeply in future revenue strategy, forecasting, and go-to-market execution. My focus is on understanding how AI can support better judgment in areas such as forecasting accuracy, pricing decisions, segmentation, and operational efficiency, rather than treating AI as a standalone technical exercise.The outcome for a business is more predictable revenue, better-informed decisions, and leadership that is preparing for how revenue organisations will operate in the next phase of SaaS.