Tom Perry
Head of Service and Operations @NatWest Group
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WORK HISTORY
Head of Service and Operations @NatWest Group
I lead the Service and Operations function within the Wealth businesses of NatWest Group. My teams across the UK (~500 FTE) are responsible for telephony and digital servicing, credit stewardship, payments delivery and relationship management for HNW and UHNW clients across NWG Premier Banking and Coutts, as well as business operations and colleague engagement for the overall Affluent segment
EDUCATION
Leeds Beckett University
Bachelor of Arts - BA, Accounting and Finance
ABOUT TOM PERRY
I lead the Service & Operations function within the Wealth businesses of NatWest Group. My teams across the UK (~500 FTE) are responsible for telephony and digital servicing, credit stewardship, payments delivery and relationship management for HNW and UHNW clients across NWG Premier Banking and Coutts, as well as business operations and colleague engagement for the overall Affluent segment.
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