Tom Payne

Data Enablement Manager @Arqiva

Winchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

Data Enablement Manager @Arqiva

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Leading the delivery of Arqiva’s approved Data Enablement Strategy, developed within my first three months, and fully aligned to the organisation’s Vision, Goals and Culture Values.Key achievements:Driving effective stakeholder engagement across the business, securing strong cross‑functional buy‑in, resulting in 100% onboarding of Data Owners and approximately 90% of Data Stewards successfully established in role.Mentored and supported my team to design and deliver Arqiva’s inaugural Data Summer School (2025), achieving ~550 attendances over three days, 98% satisfaction, and a measurable uplift in data confidence.Founded and Chair Arqiva’s Data Forums, including the Data & AI Management Steering Committee and the Data Culture Working Group, enabling collaborative governance and alignment with key business stakeholders.Accountable for the rollout of Arqiva’s AI Governance Framework, including policy development and supporting processes. This has enabled the formal approval of ~12 AI tools while reducing organisational risk.Oversee the risk management process for the wider Data & Insights function, ensuring robust controls and proactive mitigation.Working with members of my team on the development of Data Quality dashboard reporting in Databricks and Qlik, enabling Data Owners to monitor quality across Critical Data Elements and track improvements over time through quality over time metrics.Established an internal network of 80 Data Enablement Ambassadors who act as change agents to champion and embed positive data culture across the organisation.Manage the delivery of a comprehensive programme of webinars and events as part of the Data & AI Literacy strategy, incorporating gamification to drive engagement. This programme has demonstrably increased data confidence across the business.Currently planning Arqiva’s AI Literacy event scheduled for February 2026.Shortlisted for Corndel’s Data‑Driven Leader Award 2025.

EDUCATION

1999 — 2003

Bournemouth University

BA Hons, Business, Business Administration, Management and Operations

SKILLS

CoachingGrievancesData AnalysisIntranetQuality AuditingPerformance ReportingFreedom of InformationComplaint InvestigationsAssertivenessQuality ManagementProject ManagementBusiness Process MappingInternal CommunicationsKey Performance IndicatorsPresenting to Senior ManagementIso9001:2015Microsoft WordStakeholder ManagementSql Report BuilderIso 9000Peer MediationData EntryStakeholder EngagementReporting & AnalysisLocal GovernmentAnnual ReturnsRecords ManagementManagementPolicyPublic SectorRegulatory SubmissionsMedical RecordsPerformance ManagementGdprTrainingMicrosoft ExcelPerformance BenchmarkingBoard of Directors ReportingBenchmarkingPrivacy

ABOUT TOM PAYNE

As a Data Enablement Manager at Arqiva, I bring over a decade of experience in data governance and enablement, data literacy, and more recently AI governance. My career has been dedicated to collaborating with teams to embed structured data management practices, create impactful literacy programs, and implement innovative frameworks that drive organisational success. I am passionate about fostering a data-driven culture by empowering organisations with the tools and strategies needed to manage and govern data effectively. With a focus on stakeholder collaboration and practical solutions, my goal is to deliver meaningful outcomes through structured governance and literacy initiatives.In 2025 I was shortlisted for Corndel\'s Data-Driven Leader of the year.

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Tom Payne — Data Enablement Manager at Arqiva in Winchester, GB | Unifers