Tom Nickson
Account Manager and Deputy Team Leader @Softcat
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WORK HISTORY
Account Manager and Deputy Team Leader @Softcat
Newcastle Upon Tyne, GB
As an Account Manager and Deputy Team Leader at Softcat, I focus on strategic planning to drive team performance and meet customer IT needs. I lead initiatives that enhance productivity and align with business objectives, ensuring a strong commitment to customer satisfaction. My role allows me to blend leadership with a deep understanding of client requirements, fostering a collaborative environment for my team.
EDUCATION
Newcastle College
Bachelor of Technology - BTech, Music Production
Leeds Beckett University
Bachelor of Arts - BA, Music Production
ABOUT TOM NICKSON
Softcat - providing bespoke, innovative end-to-end technology solutions that help your business and organisation to succeed\'.We help customers utilise technology by focusing our advice, procurement and services across the 3 key IT priorities of Hybrid Infrastructure, Digital Workspace and Cyber Security.We are officially the number 1 VAR in the UK, with a 96% customer satisfaction rate. As an Account Manager and Deputy Team Leader, my main roles include: prospecting and securing new clients for business, focusing on the growth of existing accounts, and enhancing and maintaining relationships with clients. I also help to promote the growth of both Team Millennium and the wider Newcastle office.
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