Tom Mueller
VP, Client Experience at ADP
- Role
- VP, Client Experience at ADP
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
VP, Client Experience
Jul 2012 — Present · Florham Park, NJ, US
Education
California State University
Bachelor of Business Administration (B.B.A.)
Skills
- Business Process Improvement
- Call Center
- Net Promoter Score
- Call Centers
- Training
- Customer Satisfaction
- Leadership
- Workforce Management
- Customer Experience
- Customer Retention
- Customer Service
- Strategy
- Service Delivery
- Cross-Functional Team Leadership
- Process Improvement
- Coaching
- Quality Assurance
- Operations Management
- Performance Management
- Team Leadership
- Business Process
- Outsourcing
- Management
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