Tom Miller

About Tom Miller

20+ years of experience in quality, customer satisfaction, lean six sigma and service repair and manufacturing- 15+ years of experience as a manager of a global workforce (engineering, quality, lean six sigma) in US, Mexico, Malaysia, Israel, Germany, Canada, and others- Excellent communication skills which have been demonstrated through presentations to Senior Leadership Team members, external customers, as well as potential customers- Possess a balance of data analytic skills and problem-solving skills with common business sense- As a Master Black Belt, provided coaching and mentorship to Green/Black Belt Candidates on their Projects; teach Lean Six Sigma Training Curriculum; Cultivated a Lean Six Sigma culture and developed the Lean Six Sigma project pipeline valued at over $10M- Critical team member that helped to achieve 2017 Supplier of the Year from Cisco- Experience in ISO 9001 (as lead auditor and internal auditor), ISO 14001, OHSAS 18001,(limited knowledge of IATF 16949, VDA 6.2)- Recipient of Molex 2017 CEO High Performance Award (Customer Focus)

Experience

1. Director of Quality

   The Rdi Group

   Oct 2025 — Present · Itasca, IL, US

Education

• Roosevelt University

  MBA, Masters of Business Administration

  1999 — 2000

• Milwaukee School of Engineering

  BS, Computer Engineering

  1993 — 1997

Skills

• Iso 9000
• Visio
• Iso
• Business Process Improvement
• Continuous Improvement
• Six Sigma
• Integration
• Lean Manufacturing
• Problem Solving
• Operations Management
• Customer Satisfaction
• Black Belt
• Quality Management
• Cross-Functional Team Leadership
• Process Improvement
• Dmaic
• Quality Assurance
• Leadership
• Iso Standards
• Minitab
• Organizational Leadership