Tom Martin
Lead Delivery Manager @Valtech
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WORK HISTORY
Lead Delivery Manager @Valtech
Liverpool, GB
EDUCATION
University of Chester
Bachelor of Arts (B.A.), Advertising
The City of Liverpool College
Foundation Diploma in Art and Design, Art & Design — Level 3 Foundation Diploma
ABOUT TOM MARTIN
I\'m a Lead Delivery Manager, specialising in delivering complex digital programmes across sectors including Financial Services, Public Sector, Retail, and Transport. I\'ve 10+ years experience working within digital programmes and projects.I’ve led cross-functional, European delivery teams on a wide range of engagements, from website and mobile app builds to, more recently, enterprise-scale Data Warehouse programmes, where I’ve defined operating models and ways of working from the ground up.I’ve been responsible for defining delivery operations tooling to help the business cost, forecast, and track budgets across programmes. I’ve designed and embedded delivery assurance frameworks adopted across EU regions, and developed custom Jira-based tooling to track team performance and improve visibility of delivery health.I have also had experience in leading Managed Services (Support) teams, implementing processes for incident, SLA, and risk management. Ensuring scalable, stable delivery across long-term support engagements.
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