Tom Lincks
VP, Customer Success at Performance Protocol
- Role
- VP, Customer Success at Performance Protocol
- Location
- Scottsdale, AZ, US
- LinkedIn followers
- 500 followers
About Tom Lincks
When others turn away from problems, I dig in. Every problem an organization faces and inefficiency uncovered is an opportunity to make the lives of your employees easier and ultimately improve the experience of your end customer. As a VP/Director with experience in both sales & support operations, I have, and enjoy doing, diving into process gaps and inter department inefficiencies to address the root cause of a problem, not just the symptom. Equally as important as solving problems for your organization, building team members up for their next role is paramount. The saying goes that people leave their managers, not their jobs. All to common is this occurring in the workforce due to lack of attention and direction provided by leaders. Engaging with team members at all levels is key to the continued success of my teams and provides not only the foundation for long term success, but also provides an improved sense of self knowing that you have helped someone advance in their career.
Experience
VP, Customer Success
Jan 2024 — Present · Scottsdale, AZ, US
Education
Grand Canyon University
Master of Business Administration (MBA)
2014 — 2016
Arizona State University
Business Degree with a Concentration in Sustainability, Business
2008 — 2011
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