Tom Leggett

Experience

1. Corporate Trainer Consultant

   Learnosity

   Jun 2021 — Present · US

   I make sure our customers achieve a thorough understanding of the Questionmark product and achieve great success in using the product. My commitment extends beyond training and consulting; I am continuously learning about our customers\' unique needs and challenges to provide tailored solutions that drive their success.In my role, I focus on- Delivering comprehensive training sessions that empower users with the knowledge and skills to maximize their use of Questionmark- Offering expert consulting services to help customers integrate our product seamlessly with their existing systems- Actively engaging with customers to understand their evolving needs, enabling us to offer solutions that not only address technical requirements but also enhance overall understanding and usability.Building strong relationships with customers to foster trust and collaboration, ensuring their feedback shapes our product and service improvements.My goal is to help customers achieve success by providing them with the tools, knowledge, and support they need to excel with the Questionmark product.

Skills

• Technical Support
• Microsoft Exchange
• Vmware
• Help Desk Support
• Broadband
• Switches
• Customer Service
• Network Architecture
• Computer Network Operations
• A+ Certified
• Network Design
• Cabling
• Active Directory
• Xp
• Windows Server
• Hardware
• Ccna
• Windows
• Wireless Networking
• Telephony
• Tcp/Ip
• Remote Desktop
• Network Engineering
• Troubleshooting
• Vendor Management
• Voip
• Microsoft Office
• Cisco Technologies
• Operating Systems
• Dns
• Computer Hardware
• Telecommunications
• Wan
• Windows Vista
• Disaster Recovery
• Windows 7
• Servers
• Virtualization
• Dhcp
• Routers