Tom Kilcourse

Vice President of Plant Operations @Marquis Health Consulting Services

Brick, NJ, US

Oversee the facilities management for the Northeasts leading provider of Subacute Rehabilitation & Skilled Nursing Facilities.Establishes and implements policies and procedures for the following department operations: Facilities ManagementConstructionBiomedical ServicesLaundry ServicesEnvironmental ServicesSecurityEnvironmental Safety/Emergency PreparednessEstablishes standards of customer service, performance and productivity; establishes preventive maintenance, corrective maintenance, and facility construction and casualty prevention programs; establishes department quality assurance and safety.Formulates and establishes goals, direction to guide Facilities Management Department.Recommends facilities-based capital improvements, specifications, and equipment maintenance, throughout the system.Working in concert with Environmental Health and Safety ensures quality standards are met and maintained and ensures regulatory compliance with external agency standards. Develops and manages related operating and capital budgets.Develops, tracks, and publishes performance metrics for all areas of facilities management to ensure a high degree of accountability to stakeholders.Creates a highly transparent environment that is responsive to customers concerns, issues, and input.Provides an effective communication channel for coordination, long range planning, and problem resolution.Determines and establishes work priorities and staffing needs, including staff development and training.

Kennedy-Western University

Bachelor's degree, Business Administration and Management, General