Tom Iannaco
Regional Account Manager @ The Knot Worldwide | Customer Success | Technical Support | User Training | Project Management | Customer Relationship Management | Leadership | Strategy
- Role
- Regional Account Manager at The Knot Worldwide
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Tom Iannaco
I am a growth-focused professional with a proven achievement record in Account Management, Technical Support and Customer Success. My expertise is multi-layered, and my professional focal points include user support, technical troubleshooting, incident management, triaging, and end-user training, as well as team leadership, project management, process improvement, sales, client onboarding, and customer relationship management. Delivering execution on the latter requires exceptional organizational and communication skills, extensive technical acumen, and tireless dedication to exceeding customer expectations.Over the years, I have been described as an empathetic customer champion & driven expert who can always be relied upon to offer creative solutions to intricate technical issues. As such, I am proficient at diagnosing and troubleshooting complex problems and proactively handling incidents and escalations to minimize downtime and drive customer satisfaction. t••••••••@gmail.com(631) 766 – 3212
Experience
Regional Account Manager
Jan 2026 — Present · New York, NY, US
Education
New York Institute of Technology
Bachelors, Film and Television Production
2005 — 2009
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