Tom Guido
Authentic, Entrepreneurial SaaS Commercial Leader | Enterprise Retention, Customer Success & GTM Growth| Former SAP and Okta
- Role
- Vice President Customer Success and Account Management- North America at Zycus
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Tom Guido
Self-motivated optimistic leader who develops authentic relationships, creates growth minded business strategies, and creatively influences process improvement. As an enthusiastic entrepreneur with 15+ years of professional experience in client engagement and customer success the goal is always to drive strategic change and growth through connecting with others while inspiring brand loyalty. Specialties: SaaS technology, cross functional team leadership, strategy planning, recruiting, negotiating, early talent development, eCommerce, cloud computing, Real Estate Investments.Proud but never satisfied. Titles that mean the most: Dad, Husband, Son, Brother, Uncle, Coach
Experience
Vice President Customer Success and Account Management- North America
Nov 2025 — Present · US
Education
La Roche University
Bachelor of Science (BS), Business Management and Marketing
2002 — 2007
Skills
- E-Commerce
- Recruiting
- Management
- Ariba
- Organization
- Business Strategy
- Cloud Computing
- Networking
- Saas
- People Skills
- Process Improvement
- Sales
- Leadership
- Training
- Cross-Functional Team Leadership
- Supplier Enablement
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