Tom Gromski

Cloud Solution Architect Leader - Security @Microsoft

Birmingham, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Dec 2025 — Present

Cloud Solution Architect Leader - Security @Microsoft

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SKILLS

IT StrategyIT OutsourcingMplsSecurityOutsourcingStorageUnified CommunicationsCustomer Relationship Management (Crm)Service ManagementService DeskVoipData CenterSaasProfessional ServicesManaged ServicesVmwareSolution ArchitectureCloud ComputingManagementVirtualizationService DeliveryPre-SalesCisco TechnologiesCrmItilLeadershipSolution SellingIT OperationsSlaIaasIT ManagementStrategyIT Service ManagementChange ManagementManaged HostingDisaster RecoveryIncident ManagementTelecommunicationsWanItil Expert

ABOUT TOM GROMSKI

A Career-focused, successful, motivated and qualified ITIL expert with excellent Service Management, Relationship Management, Organisational and Problem Solving skills within the B2B IT services sector who is dedicated to and passionate about delivering first class service. Demonstrable capabilities in operational, tactical and strategic customer management and relationship management. Able to build customer relationships at all levels (internally and externally) and maximise these to full potential. Specialties: Coaching and mentoring, Problem and Incident Management. Understanding, measuring and improving the Customer Experience. Service Delivery Practices, Retention and Business Development. ITSM, ITIL, Continuous Service Improvement, Change Management, Cloud Based Consulting, Contract Negotiation, Contract Renewal, Service Level Management, Service Level Reporting

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