Tom Foster
Executive Leader | Problem Solver | Builds Winning Teams & Culture
- Role
- Senior Principal Customer Success Account Manager at Microsoft
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Tom Foster
Executive leader with 30 years of experience delivering outstanding results in complex, dynamic, fast paced environments. Seeking an executive position in operations, strategy, or talent management with a world class organization who has a strong culture and core values. Transformative Executive with a proven track record of success leading large teams, from 300 to 2500 personnel, though ambiguous, high value, or complex problems. Multiple experiences managing change and process improvement initiatives that turned challenged organizations into efficient, high performing, award winning teams with world-class culture- Operations expert- Problem solver- Strategic thinker and planner - Team builder with experience leading multiple, complex teams- Budget execution & financial management - Practiced risk manager (identification/analysis/mitigation)- Experienced executive communicator (speaking, writing, presenting)- Teacher, trainer, mentor.
Experience
Senior Principal Customer Success Account Manager
Dec 2025 — Present · Jacksonville, FL, US
Education
United States Naval Academy
Bachelor of Science (B.S.)
1991 — 1995
U.S. Naval War College
Master of Arts - MA
2006 — 2008
Naval Postgraduate School
Master of Science - MS
2001 — 2002
Massachusetts Institute of Technology
Fellow, Seminar XXI
2017 — 2018
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