Tom F.

The ideal way to win a championship…Step by step. Don’t cheat the process!

Role
Americas Customer Care Manager at Ferrari
Location
New York, NY, US
LinkedIn followers
500 followers

About Tom F.

I am a customer experience leader who helps iconic brands—including Ferrari, Jaguar Land…

Experience

  1. Americas Customer Care Manager

    Ferrari

    Apr 2019 — Present · Englewood Cliffs, NJ, US

    Responsible for delivering premium customer service across North America, addressing and resolving sales, service, and marketing concerns to ensure customer satisfaction and loyalty.

Education

  • Ramapo College of New Jersey

    Bachelor of Contemporary Arts (B.A.), Business/Corporate Communications

    2015 — 2017

  • Bergen Community College

    Associate of Arts and Sciences (A.A.S.), Professional Studies

    2014 — 2014

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Tom F. — Americas Customer Care Manager at Ferrari in New York, NY, US | Unifers