Tom Dixon

About Tom Dixon

Expert Enterprise Architect with a strong focus in Microsoft Dynamics 365/CRM, Enterprise Data Integration with Web Services and SQL, Cloud Computing, Messaging and Business Process Systems. Years of business management and sales management give a uniquely powerful understanding of the critical success factors for a successful CRM implementation.Recent Projects include- Multiple projects using Jitterbit for Data / Application Integration, linking retail Magento eCommerce to ERP to provide end to end business flow of Orders, Settlements and Inventory- Using Scribe to link Azox Ecommerce, Dynamics GP and Salesforce.com into Dynamics GP for complete automation of billing, payment and settlement processes- Using Scribe to link ERP to Microsoft CRM to provide sales teams with a customer 360 view of customer Orders, Shipments, Invoices and other customer details- Consulting with customers deploying Microsoft CRM 2011 both on premise and Hosted, designing CRM solutions, deploying and training. Managing the customer transformation from pre-CRM to maximize the effectiveness of CRM in their organization- Advanced Mobility solutions including iPad/Android application development with data integration.Systems- Strong Systems Architecture experience across multiple systems including cloud, Windows, Linux, AS/400 / iSeries, AIXBusiness Process Optimization - BPO- Over 15 years experience working in BPO/Systems Architecture projects- Process Innovation Consulting and Use Case Development- Project Management of building solutions for Complex Business Processes, covering the Process, Systems Design, and Engagement Management.CertificationsMicrosoft CRM 4.0 Installation and DeploymentMicrosoft CRM 4.0 ApplicationsSpecialties: Data Integration with Jitterbit, Scribe, Informatica Cloud,Microsoft CRM 2011, Salesforce.comMicrosoft SQL Server

Experience

1. Power Platform, Dynamics Crm and Data Integration Specialist

   Omnivue Microsoft Partner

   Nov 2014 — Present · Alpharetta, GA, US

   Facilitate workshops to develop business requirements; plan and create demonstrations to provide proof of concept. • Take pride in assisting internal resources with support or pre-sales of Microsoft Dynamics CRM and related integrations. This involves attending pre-sales demos to help showcase product features, or making suggestions regarding modules, add-on products, etc. that solves client difficulties. • Provide input and advice regarding Microsoft Dynamics CRM capabilities, functions and features to clients and prospects. • Conduct hands-on implementation, configuration and development of the various components of Microsoft Dynamics CRM. • Build positive client relationships by developing an understanding of the client’s business and project scope. • Develop analytical and insightful recommendations to meet deliverable targets, and complete projects to customer satisfaction. About OmniVue: OmniVue creates business agility by tailoring implementation of Microsoft Dynamics solutions and delivering them through on-premise or cloud platforms. As a Microsoft Gold Certified Partner, OmniVue helps companies “see their world” with enhanced business intelligence, process consulting, financial software implementation, disaster recovery and support. We combine process and technology to provide executives, managers and end-users the ability to make accurate and informed decisions during rapidly changing market conditions. OmniVue – helping businesses since 2003.

Education

• Georgia Institute of Technology

  Bachelor's degree, Electrical Engineering

  1983 — 1988

• Berkeley

  High School

  1980 — 1985

Skills

• Web Services
• Salesforce.com
• Ssrs
• Data Warehousing
• Strategy
• Microsoft Exchange
• E-Commerce
• Sdlc
• Solution Architecture
• System Architecture
• IT Strategy
• Aix
• Data Integration
• Microsoft Sql Server
• Databases
• IT Management
• Lotus Domino
• Architecture
• Sales Process
• Sharepoint
• Lotus Notes
• Soa
• Solaris
• Business Intelligence
• Ssis
• Erp
• Pre-Sales
• T-Sql
• Software Development
• Integration
• C#
• .net
• Business Process
• Enterprise Software
• Enterprise Architecture
• Software Project Management
• Servers
• Crm
• Microsoft Crm
• Saas