Tom Deutsch

Front Office & Housekeeping Supervisor, Night Audit, Pbx, Tour Guide, Bar Manager, Event Coordinator @Brown Palace Hotel & Spa

Denver, CO, US

High proficiency with hotel Property Management, Point of Sale, Automated Reservation and Revenue Management Systems such as; Opera, Micros, Aloha, MARSHA, Consolidated Inventory/Total Yield, One Yield and Delphi.• Encouraged and drove up enrollment in Loyalty Programs such as Marriott, Ritz-Carlton, IHG Rewards and Starwood Preferred Guest.• Consistently provided the highest level of hospitality, to the highest demanding clientele in luxury hotel brands as reflected in Guest Satisfaction Surveys (GSS).