Tom Deutsch
Guest Services Associate at Brown Palace Hotel
- Role
- Front Office & Housekeeping Supervisor, Night Audit, Pbx, Tour Guide, Bar Manager, Event Coordinator at Brown Palace Hotel & Spa
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Tom Deutsch
I want to own and operate an Ecolodge in the jungle or mountains and be the…
Experience
Front Office & Housekeeping Supervisor, Night Audit, Pbx, Tour Guide, Bar Manager, Event Coordinator
Sep 2017 — Present · Denver, CO, US
High proficiency with hotel Property Management, Point of Sale, Automated Reservation and Revenue Management Systems such as; Opera, Micros, Aloha, MARSHA, Consolidated Inventory/Total Yield, One Yield and Delphi.• Encouraged and drove up enrollment in Loyalty Programs such as Marriott, Ritz-Carlton, IHG Rewards and Starwood Preferred Guest.• Consistently provided the highest level of hospitality, to the highest demanding clientele in luxury hotel brands as reflected in Guest Satisfaction Surveys (GSS).
Skills
- Strategic Planning
- Sales
- Event Management
- Whisky
- Event Planning
- Time Management
- Extreme Sports Management
- Wine Pairing
- Craft Beer
- Therapeutic Recreation
- Restaurant Management
- Corporate Training
- Wine & Spirits Industry
- Banquet Operations
- Menu Engineering
- Rooms Division
- Sustainable Tourism
- Social Media
- Cost Control
- Food & Beverage
- Budgets
- Customer Service
- Training
- Public Relations
- Developmental and Physical Disabilities
- Team Building
- Management
- Social Networking
- Social Media Marketing
- Hospitality
- Marketing
- Microsoft Word
- Wilderness First Aid
- Tourism Management
- Cocktails
- Adventure Travel
- Pre-Opening
- Labor Control
- Nonprofits
- Restaurants
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