Tom Decker
Director of Learning @ The Hartford | Learning Strategy
- Role
- Director of Learning at The Hartford
- Location
- Clinton, NY, US
- LinkedIn followers
- 500 followers
About Tom Decker
Results-driven Learning and Development Professional with 10+ years of experience designing high-impact curriculum and enterprise-level learning technologies. Expert in bridging the gap between pedagogical needs and technical execution by leading Agile software teams to build custom, seamless, and flexible learning systems. Proven track record in optimizing learning technology stacks to drive employee performance and align with global business objectives.Core CompetenciesModern Learning Tech: LXP/LMS Architecture, Tech Stack Optimization, System Integration.Product Leadership: Visioning, Agile Methodology, Leading Cross-functional Software Teams.Instructional Design: Blended Learning, Learner-Centric Experience (LX) Design, Curriculum Development.Strategic Alignment: Performance Consulting, Scalable Enterprise Solutions, Change Management.
Experience
Director of Learning
Sep 2022 — Present
Architect of enterprise-scale learning ecosystems that bridge the gap between human capability and technical innovation. Expert in leading multidisciplinary teams of Learning Consultants and Software Engineers to build seamless, flexible, and high-adoption learning systems. Strategic advisor to leadership on workforce agility, technical debt reduction, and ROI-driven enablement roadmaps.Core Impact & Key Achievements:Product Ownership & Ecosystem Architecture: Designed and launched a modern learning ecosystem from the ground up, serving as the primary entry point for global employees.Strategic Leadership: Orchestrated a continuous learning strategy for the global technology workforce, aligning specialized skill-building with long-term technical roadmaps.Measurable Performance Gains: Engineered blended learning programs that delivered a 15%–30% increase in technical skill performance across the enterprise.Stakeholder Influence: Secured executive buy-in for large-scale cultural shifts by translating complex L&D initiatives into clear ROI and business value for senior leadership.Workforce Agility: Minimized technical debt by identifying emerging tech trends and deploying targeted, large-scale learning interventions to future-proof the workforce.Talent Incubation: Built and mentored a high-performing team, establishing a premier talent pipeline for the organization while fostering a culture of psychological safety and rapid innovation.
Skills
- Leadership
- Insurance
- Change Management
- Management
- Coaching
- Process Improvement
- Customer Service
- Call Centers
- Mentoring
- Training
- Videography
- Employee Engagement
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