Tom Cusick

About Tom Cusick

Enterprise growth and revenue executive with 35+ years of experience building, scaling, and leading national sales, partnerships, and operations across contract foodservice, unattended retail technology, facility services, and outsourced management. I’ve spent my career operating at the intersection of strategy, execution, and long-term relationships, helping organizations grow revenue, expand enterprise accounts, improve margins, and retain high-value clients in competitive and complex markets. My background spans founder-led businesses, PE-backed organizations, global enterprises, and growth-stage technology companies. I’m most effective when partnering directly with executive teams to translate strategy into measurable outcomes, whether launching new revenue platforms, restructuring go-to-market models, or stabilizing and expanding national accounts. I’m known as a trusted C-suite partner who leads with integrity, follows through on commitments, and builds durable relationships that create long-term value. Core focus areas include: • Enterprise & National Accounts • Revenue Growth & Margin Expansion • Go-to-Market Strategy • Contract Negotiation & Renewals • Executive Relationship Management • Team Leadership & Development • Vendor & Partner Strategy • M&A Readiness and Integration

Experience

1. National Sales Director Enterprise Growth

   Haven Innovation, Inc

   Feb 2025 — Present · Grand Haven, MI, US

   Lead enterprise sales and strategic growth initiatives for Haven Innovation’s HotLogic® smart oven and AI-enabled hot-food platform. Focused on scaling adoption across national operators and enterprise clients by aligning innovation, operations, and go-to-market execution.

Education

• Bucknell University

  BA, Economics

Skills

• Operations Management
• Account Management
• Change Management
• Leadership
• Sales Operations
• Customer Service
• Contract Negotiation
• Start-Ups
• Analysis
• Process Improvement
• Sales
• Sales Management
• Food
• Sales Process
• Management
• Training
• New Business Development
• Team Leadership
• Business Strategy
• Teamwork
• Business Development
• Cross-Functional Team Leadership
• Strategic Planning
• Marketing Strategy
• Negotiation
• Microsoft Excel
• Project Management