Tom Cradick
Copilot Solution Engineer @ Microsoft | State and Local Government | Microsoft Certified
- Role
- Senior Copilot Technical Specialist at Microsoft
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Tom Cradick
Microsoft Copilot Solution Engineer with a proven track record in driving AI-powered productivity and innovation for public sector and enterprise customers. Skilled in Microsoft Modern Work solutions, end-user adoption strategies, and delivering transformative experiences across Teams, SharePoint, and M365 platforms. Passionate about enabling organizations to harness the full potential of Copilot for secure, compliant, and scalable workflows.
Experience
Senior Copilot Technical Specialist
Apr 2025 — Present · Chicago, IL, US
Education
City Colleges of Chicago-Wilbur Wright College
Associate of Arts and Sciences (A.A.S.), Business Management and Marketing
2010 — 2012
Skills
- Comptia a+
- Social Media
- Helping Clients
- Client Liaison
- Touch Interfaces
- Management
- Workplace Solutions
- Windows 7
- Leadership
- Microsoft Word
- Team Leadership
- Lync
- Video Conferencing
- Data Analysis
- Client Services
- Windows
- Marketing
- Serviced Office
- Managed Services
- Key Client Relationships
- Digital Printing
- Project Management
- Adobe Creative Suite
- Help Desk Support
- Managed Print Services
- Customer Service
- Microsoft Office
- Training
- Customer Satisfaction
- Consulting
- Adobe Acrobat
- Smarttv
- Focus Groups
- User Adoption
- Team Management
- Client Expectations Management
- Public Speaking
- Time Management
- Troubleshooting
- Active Directory
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