Tom Ciesla
Head of Customer Service Technology at Guardian Life
- Role
- Head of Customer Service Technology at Guardian Life
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Tom Ciesla
Directing customer service technology and operations is what I do best. With experience…
Experience
Head of Customer Service Technology
Aug 2018 — Present · Holmdel, NJ, US
Education
Rider University
Bachelor of Arts, Communications - Public Relations
1990 — 1995
Skills
- Testing
- Project Management
- Strategy
- Saas
- Vendor Relations
- Risk Management
- Outsourcing
- Negotiation
- Customer Service
- Restructuring
- Six Sigma
- Sdlc
- Program Management
- Pmo
- Pmp
- Leadership
- Organizational Development
- Business Intelligence
- Business Process Improvement
- Team Building
- Management
- Requirements Analysis
- Operations Management
- IT Strategy
- Change Management
- Visio
- Web Content Management
- Team Leadership
- Integration
- Insurance
- Project Portfolio Management
- Analysis
- Business Analysis
- Process Improvement
- Cross-Functional Team Leadership
- Software Project Management
- Crm
- Quality Assurance
- Enterprise Software
- Vendor Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.