Tom Cassidy
Senior Systems Analyst at Fidelity Investments with ITIL Certification and Technical Support Expertise
- Role
- Senior Systems Services and Support Analyst at Fidelity Investments
- Location
- Peterborough, NH, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Tom Cassidy
With a robust track record at Fidelity Investments, my expertise in ITIL-driven support…
Experience
Senior Systems Services and Support Analyst
Feb 2015 — Present · Merrimack, NH, US
Education
Lubec High School
High School Diploma
1991 — 1995
Skills
- IT Operations
- Vendor Management
- Technical Support
- Active Directory
- Unix
- Xp
- Windows Server
- Data Center
- Documentation
- Visio
- Linux
- Crisis Management
- Citrix
- Computer Hardware
- Service Desk
- Windows
- Sharepoint
- Microsoft Exchange
- Help Desk Support
- IT Management
- Team Leadership
- Windows Xp
- Process Improvement
- IT Service Management
- Integration
- Solaris
- Operating Systems
- Disaster Recovery
- Incident Management
- System Administration
- Project Management
- Troubleshooting
- Software Documentation
- Virtualization
- Security
- System Deployment
- Servers
- Itil
- Windows 7
- Vmware
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