Tom Caponegro
Sr. Director- Professional Services at Nlyte Software (a Carrier Company)
- Role
- Sr Director- Professional Services at Nlyte Software (a Carrier Company) at Nlyte Software, A Carrier Company
- Location
- Milford, CT, US
- LinkedIn followers
- 500 followers
About Tom Caponegro
Technology and Professional Services leader with 18+ years of experience delivering complex DCIM deployments, leading high‑performing teams, and driving operational excellence. I specialize in Professional Services strategy, customer success, and cross‑functional alignment across Sales, Product, Support, and Engineering.As Senior Director of Professional Services, I oversee implementation and installation teams, own PS revenue and delivery outcomes, and ensure clear, accurate SOWs for every engagement. I’m known for improving delivery, strengthening customer relationships, and building scalable service offerings.Passionate about helping customers succeed, mentoring strong teams, and helping scale our services organization from its early foundation into a mature, customer‑focused delivery team.
Experience
Sr Director- Professional Services at Nlyte Software (a Carrier Company)
Nlyte Software, A Carrier Company
Feb 2023 — Present · US
Education
Quinnipiac University - School of Business
Bachelors, Information Systems Management
2003 — 2007
Skills
- Business Analysis
- Strategy
- Data Center
- Salesforce.com
- Virtualization
- Professional Services
- Requirements Analysis
- Cloud Computing
- Saas
- Sql
- Visio
- Microsoft Sql Server
- Disaster Recovery
- Enterprise Software
- Software Project Management
- Analytics
- Crm
- Project Management
- Business Intelligence
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