Tom Brooks
Senior Business Analyst @Aviva
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WORK HISTORY
Senior Business Analyst @Aviva
Sheffield, GB
Working on a large, complex multi-year programme to modernise Aviva’s health insurance tech stack and improve customer experience, by replacing dozens of legacy systems with a single CRM.
EDUCATION
University of Leeds
Bachelor of Arts - BA, History
The University of Manchester
Master of Arts - MA, Counselling
ABOUT TOM BROOKS
Experienced, curious and energetic Business Analyst with a proactive, thorough approach to project delivery. Strong communication and attention to detail. Motivated by solving problems, learning new skills, and developing myself and others.Extensive experience in discovery and delivery projects across financial services (insurance, pensions, fintech and banking), healthcare, aviation and cybersecurity.
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