Tom Boddington
Technology Support Engineer @Content Guru
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WORK HISTORY
Technology Support Engineer @Content Guru
Bracknell, GB
Acted as client-facing liaison during high-impact incidents for enterprise clients (including Allianz), ensuring transparent communication and rapid resolution.Supported the integration of cloud-based and AI-driven CX platforms at one of the world’s leading customer experience providers, enhancing operational resilience for multinational businesses.Delivered clear explanations of technical concepts (cloud solutions, AI applications) to both technical teams and senior non-technical stakeholders, building trust and alignment.Developed structured problem-solving and troubleshooting skills under pressure, ensuring continuity of service for mission-critical systems.Rotated across multiple business units, broadening exposure to enterprise technology solutions, stakeholder engagement, and digital transformation initiatives.
EDUCATION
Cranleigh School
A-levels
Durham University
Master of Engineering - MEng
ABOUT TOM BODDINGTON
Technology Support Engineer @ Content Guru | Durham University | Meng Electrical Engineering
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