Tom Baxter
Senior Ops Specialist @Three Uk
Guildford, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2023 — Present
Senior Ops Specialist @Three Uk
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Reading, GB
EDUCATION
1993 — 1996
University of Portsmouth
Bsc (Hons) Degree
N/A
University of Portsmouth
Bachelor of Applied Science - BASc
SKILLS
ItilVpnTcp/IpMajor Incident ManagementProblem ManagementProblem AnalysisIncident ManagementHp OpenviewSlaActive DirectoryWindows ServerItil V3 Foundations CertifiedInformation TechnologyBlackberryIT OperationsWirelessManagementIT Service ManagementMobile DevicesTeam-OrientedService DeliveryTechnical SupportIT ManagementInfrastructureProcess ImprovementSoftware DocumentationTelecommunicationsHelp Desk SupportBlackberry Enterprise ServerContinuous ImprovementCustomer ServiceBmc RemedyStakeholder ManagementTroubleshootingDisaster Recovery
ABOUT TOM BAXTER
Passionate and results-driven Service Owner with a strong background in IT service management and process improvement. Proven track record of successfully leading cross-functional teams, driving operational efficiency, and delivering high-quality services that exceed customer expectations.
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