Toluwani Alabi
IT Engineering Principal @Via
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WORK HISTORY
IT Engineering Principal @Via
SKILLS
ABOUT TOLUWANI ALABI
Results orientated IT specialist with over 4 years experience in overseeing the quick resolution of end user concerns and improving system performance. Adept in performing system testing and configuration, improving system performance, as well as identifying and troubleshooting faults. Have a comprehensive knowledge of server operating systems and network infrastructure and experienced in delivering exceptional customer service and explaining technical procedures to customers. Adept at monitoring computer systems and networks, planning and executing scheduled maintenance upgrades and able to work independently or as part of a team. Have a sound client-facing experience and adept in assuming ownership of technical issues, maintaining records of software licenses and can confidently lead a team. SKILLSTechnical supportTroubleshootingCustomer ServiceSystem ConfigurationSoftware InstallationStrategic PlanningOperating SystemsAnalyticalPerformance ImprovementSystem MaintenanceProblem ResolutionTeam LeadershipSystem UpgradingSoftware TestingCommunicationOrganizational SkillsMicrosoft Office
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