Tolulope Odelola
Sales and Service Representative @Affinity Credit Union
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WORK HISTORY
Sales and Service Representative @Affinity Credit Union
SK, CA
Proactively engages with members in the advice center and delivers an outstanding service experience.Using Salesforce CRM to manage daily tasks such as account opening for individuals or businesses, completing transactions, and identifying opportunities for upselling.Collaborate with peers across the regions in serving members through sharing information, providing expertise, and providing hands-on support to provide the optimal member experience, increase wallet share, and grow the business.Paying attention to sales and cross-selling opportunities at every member contact and transaction.
EDUCATION
Osun State Polytechnic, Iree, Nigeria.
Bachelor's degree, Food Science and Technology
Ladoke Akintola University of Technology
Master of Business Administration - MBA, Finance and Financial Management Services
ABOUT TOLULOPE ODELOLA
Seasoned Salesforce Certified Professional with over 10+ years of Progressive experience in Banking Operations and Salesforce Consulting.I’m an advocate for leveraging technology to enhance business processes through automation and this desire is one of the major reasons why I ventured into the Salesforce Ecosystem.I’m an avid learner and enjoy taking on new challengesOutside of work-related activities, I enjoy cooking, Spending time with my family, traveling, and updating my knowledge on all things tech.I would be happy to connect and discuss how I can bring my experience and expertise to your organization.
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