Tom Hope
Support Account Manager, Premier Services at Brocade Storage Networking, A Broadcom Inc. Company
- Role
- Support Account Manager - Premier Support Delivery at Broadcom
- Location
- Naples, FL, US
- LinkedIn followers
- 500 followers
About Tom Hope
Thomas Hope has over 20 Years of experience in Microsoft systems administration, MS…
Experience
Support Account Manager - Premier Support Delivery
Dec 2014 — Present · Columbus, OH, US
Streamline communications and simplify network support with a single point of contact for all technical support activities- Achieve non-stop networking by proactively identifying and responding to potential issues- Accelerate problem resolution through focused coordination and communication with Brocade Technical Support- Increase efficiency and uptime through quarterly support reviews- Maximize investments with annual Brocade SAN Health and Brocade NET Health checks designed to help optimize resources- Receive recommendations for software upgrades and releases - Leverage deep networking expertise in mission-critical environments to optimize network performance
Skills
- Netbackup
- Brocade
- High Availability
- Storage Area Network (San)
- Recoverpoint
- Clariion
- Vsphere
- Cisco Technologies
- Disaster Recovery
- Cisco Mds San Switches
- Vmware Esx
- Vnx
- Iscsi
- Storage Virtualization
- Vmware
- Data Center
- Fibre Channel
- Storage Area Networks
- Storage
- Infrastructure
- Enterprise Storage
- Switches
- Cluster
- San
- Enterprise Software
- Dmx
- Hds
- Vmax
- System Administration
- Business Continuity
- Isilon
- Symmetrix
- Storage Management
- Hp
- Replication
- Nas
- Storage Architecture
- Vmware Infrastructure
- Deduplication
- Srdf
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