Tofik Kadivar

Export Operations| Supply Chain Management| Export Documentation & Operations Specialist | International Logistics Expertise & International Trade | Production Planning and Distribution operations

Role: Customer Care Executive at Niro Ceramic Group
Location: Morbi, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Tofik Kadivar

With 7.5 years of experience in export operations and an MBA (Marketing & International…

Experience

Customer Care Executive
Niro Ceramic Group
Jun 2023 — Present · Morbi, IN
A Customer Care Executive in export operations manages client relationships, ensuring smooth export processes from order to delivery. They handle all necessary documentation and logistics coordination, acting as the main point of contact for international shipments.

Education

RK University
Master of Business Administration - MBA
2016 — 2018
Shree H.N.Shukla College of Management Studies,Rajkot (SFI) 759
Bachelors of Business Administration
2014 — 2016

Contact information

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Work email
•••••@nirogranite.com
Personal email
•••••@•••••.com
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Current company

Niro Ceramic Group

Wholesale Building Materials · 701 employees · Founded 1979 · Shah Alam, Malaysia

The roots and milestones of Niro Ceramic Niro Ceramic Group has been around for more than 40 years. Marketed under the brand name of Niro Granite, its first manufacturing plant was established in 1979 in Switzerland to announce the presence of porcelain tiles to the world. Ever since, varieties of tiles were exported across the globe and the rapid growth in the Asia markets eventually led to the success of Niro Ceramic Malaysia’s establishment in 1988 and Niro Ceramic Indonesia in 1995. Attributed to the constant market demand and expansion of our own capacity, Niro Ceramic Group established its operation in Foshan, China in 2001 as an outsourcing operation, where factories were carefully selected to produce according to our designs and specifications. A complete organization was established in China to ensure the same stringent quality product and customer service efficiency is achieved. The continuous investment and adaptation to meet customers’ demands have caused yet another rapid expansion of Niro Ceramic Group’s network to Vietnam which led to the establishment of Niro Ceramic Vietnam in 2010. In that same year, Niro Ceramic Group also started its Distribution Center and Showroom in Spain. In 2013, one of the notable tile brands in Spain became part of the group, Zirconio was acquired by Niro Ceramic Group. Having a diverse network across the globe enabled Niro Ceramic Group to be the leading supplier that is backed with large stock keeping, ensuring prompt delivery with great credibility and customer satisfaction guaranteed. For over 3 decades, Niro Ceramic has succeeded in preserving the Swiss Heritage of always delivering high quality products and services to the customers despite having many new product lines and numerous geographical expansions. Niro Ceramic (M) Sdn. Bhd- Co. reg: 19••••••••69-M)

nirogranite.com

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About Tofik Kadivar

Experience

Customer Care Executive

Education

RK University

Shree H.N.Shukla College of Management Studies,Rajkot (SFI) 759

Find verified contacts for anyone on LinkedIn