Toey Fortenbery
Treasury Services Specialist @Blueharbor Bank
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WORK HISTORY
Treasury Services Specialist @Blueharbor Bank
Belmont, NC, US
Manage payables – ACH, Wire, Bill Pay and Positive Pay services; handles receivables – Remote Deposit Capture and Mobile Deposit.• Processes new business online enrollments, requests for additional users, related accounts, updates and/or changes within prescribed service level agreements as established.• Implementing all online services such Positive Pay, ACH, Wire, and Bill Pay.• Handles all aspects of Remote Deposit Capture from sales, account creation, software and hardware installation, deposit monitoring, maintain monthly reports and seeing depositing trends, and performing on-site annual audit reviews. • Safeguard against fraud and risk by manually reviewing and approving mobile deposits and remote deposit checks daily.• responsibility for developing digital banking agreements and enhancing the customer base via inbound telephone calls, email requests, secure messages • Assists internal staff with online banking inquiries including, but not limited to password resets, secure access code delivery/retrieval, basic system training and other digital services.• Analyze businesses cashflow, deposit relationships and treasury needs to develop custom treasury management services proposal. • Troubleshoots issues and questions as needed to support overall service excellence to bank customers.
EDUCATION
University of Essex
Bachelor of Arts (B.A.)
SKILLS
ABOUT TOEY FORTENBERY
Toey is a conscientious individual recognized for meeting deadlines in a timely and…
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