Todd W. Zabel
Director, Product Support Group
- Role
- Director, Product Support Group at Akamai Technologies
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Todd W. Zabel
Award-winning Global Technical Support Leader driving analytics-powered operations and AI-ready teams with measurable customer impact
Experience
Director, Product Support Group
Jul 2024 — Present · Seattle, WA, US
Education
Willamette University
Bachelor of Arts, International Studies
1997 — 2001
MIT Sloan School of Management
Certificate in Executive Management, Strategy & Innovation
The George Washington University
Graduate School of Educational Technology Leadership
2010 — 2011
Stanford University Graduate School of Business
Advanced Project Management Certificate Program
2016 — 2017
University of Illinois Urbana-Champaign
Department of Computer Science - Certificate, Web Application Programming
2009 — 2010
Skills
- Html + Css
- Zendesk
- Css
- Strategy
- Learning Management
- Online Communities
- Captivate
- Start-Ups
- Team Leadership
- Ubuntu
- Knowledge Management
- Instructional Design
- Rightnow
- Project Management
- Spanish
- Legal Services
- Php
- Salesforce.com
- Spanish Translation
- Web Design
- Software Documentation
- Social Media
- E-Learning
- Google Adwords
- Enterprise Software
- Moodle
- Online Training
- Web Analytics
- Mysql
- Customer Service
- Databases
- Web Development
- Customer Self Service
- SEO
- Community Sites
- Customer Service Management
- Analytics
- Mediation
- Customer Service Training
- Entrepreneurship
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.