Todd Smith

About Todd Smith

PROFESSIONAL HIGHLIGHTS• Developed the overall strategy and linked objectives to key results while creating the Cyber Fraud Fusion Center from the ground up, creating 8+ SOPs and guides to establish a follow-the-sun global program focused on marrying cybersecurity and open-source fraud intelligence. Reduced potential fraud loss by 30% or $15M annually. • Identified inefficiencies in the intelligence analysis process and created a standardized model for the intelligence lifecycle, developing the framework for five separate products. Streamlined two SOPs and decreased the time required to conduct analysis by 70%, saving approximately 14K hours annually across 500+ products and disrupting $45.6M in fraud loss for FY23. • Managed 7 direct reports, 20 indirect reports, and a global $2.75M budget across the US and EMEA. Areas of Expertise • Trust and Safety• Risk Management• User Experience• Process Efficiency• Intelligence Analysis • Vendor Management• OSINT• Training and Development• Strategic Leadership• Mentoring and Coaching• Global Security• Stakeholder Engagement

Experience

1. SVP, Director of Customer Iam Threat Intelligence

   Ameris Bank

   Oct 2024 — Present · Tampa, FL, US

   Recruited to architect enterprise-wide risk frameworks and build critical security programs, gaining buy-in from the C-Suite and Board of Directors. Reporting directly to the CISO/CIO, I serve as the strategic leader for Identity, Threat Intelligence, Fraud Fusion, AI Governance, and Cyber-Physical Convergence. I specialize in aligning security investments with banking business velocity, ensuring rigorous protection while delivering an optimal, frictionless user experience.Accomplishments include:Customer Identity & Access Management (CIAM): Architected the enterprise CIAM framework for 600K+ clients, deploying risk-adaptive authentication to balance zero-trust security with frictionless customer experience.Cyber Fraud Fusion Center: Spearheaded the convergence of InfoSec and Financial Crime by building an intelligence-driven Fusion Center. Established the Fraud Incident Response Team, which successfully shifted detection to the session layer and slashed initial fraud losses by 50% in 2025.CCaaS & Telephonic Security: Co-led the strategic \"rip and replace\" migration to a cloud-native Call Center as a Service (CCaaS) architecture. Engineered carrier-level spoofing protection that eradicated legacy vulnerabilities and achieved a 98% reduction in voice-channel Account Takeover (ATO) attacks.Insider Threat Governance: Operationalized a legally defensible Insider Risk Management program from scratch, uniting InfoSec, HR, and Legal counsel to establish rigorous governance, privacy protection, and anomaly detection.Enterprise AI Security: SupportedAI security governance by deploying frameworks aligned with the NIST AI RMF and ISO/IEC 42001, enabling the secure business adoption of generative AI technologies.Proactive Threat Intelligence: Designed and launched a comprehensive Cyber Threat Intelligence (CTI) program, translating complex telemetry into actionable executive risk forecasting and rapid incident response.

Education

• Florida State University

  Master of Science - MS, Criminology and Criminal Justice

• University of South Florida

  Master of Science - MS, Cybersecurity Intelligence and Information Security

• The University of Georgia

  Bachelor of Arts - BA, International Relations and Affairs

• Harvard University

  Premier Certificate (Online Short Course), Cybersecurity - Managing Risk in the Information Age

• Florida State University College of Law

  Juris Master, Cybersecurity, Privacy, and Technology Risk Management