Todd Rigden

Strategic Account Executive @SHI International Corp.

SHI has transformed from a $1 million \"software only\" regional reseller into a $4+ billion global provider of information technology products and services. Dynamic, scalable, innovative solutions delivered with world class customer support have made us the complete hardware, software and IT solutions provider we are today. Driven by the industry\'s most experienced and stable sales force and backed by software volume licensing experts, hardware procurement specialists, and certified IT services professionals, SHI delivers custom IT solutions to Corporate, Enterprise, Public Sector, and Academic customers. With over 1,650 employees worldwide, SHI is the largest Minority/Woman Owned Business Enterprise (MWBE) in the U.S. and is ranked 19th among Everything Channel\'s VAR 500 list of North American IT solution providers. Under the guidance of our current ownership for over 20 years, SHI has experienced tremendous growth in size and scope without merger or acquisition. Remaining focused on the job at hand has allowed us to forge long-term relationship with clients and partners, who remain our most loyal and ardent supporters. The most important metric by which success can be measured is the rate at which we retain our customers. SHI boasts a 99% customer retention rate, ranking among the highest in our industry.