Todd Pouwels

Role: Infomedia
Location: Atlanta, GA, US
LinkedIn followers: 500 followers

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About Todd Pouwels

I partner with teams as a strategic advisor during their most critical initiatives:…

Experience

Infomedia
Present

Education

Cornell University
HR Strategy Certification
St. Norbert College
Bachelor's degree, Liberal Arts
AIHR | Academy to Innovate HR
Human Resources Management and Services

Skills

Personnel Management
Strategic HR
Onboarding
Human Resources
Lead Change
Employee Relations
Strategic Planning
Workforce Planning
Talent Management
Coaching
Eeo Investigations
HR Metrics
Hris
HR Policies
Program Management
Performance Management
Strategy
Succession Planning
Management
Mergers & Acquisitions
Employee Engagement
Ofccp
Leadership Development
Organizational Development
Affirmative Action
Employee Benefits
Organizational Design
Talent Acquisition
Leadership

Contact information

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Work email
•••••@infomedia.com.au
Personal email
•••••@•••••.com
Direct dial
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Current company

Infomedia

Software Development · 578 employees

Infomedia is a global provider of DaaS and SaaS solutions for the automotive industry, supporting OEMs, NSCs, dealerships and third-party partners across the vehicle and customer lifecycle. Its aftersales solutions are used by more than 250,000 industry professionals, across 50 OEM brands and 186 countries, to improve efficiency, customer experience and revenue growth. With more than 30 years of innovation in automotive retail technology, Infomedia has pioneered many capabilities that are now standard across OEM dealer networks worldwide. Infomedia’s portfolio spans parts, service, ecommerce, AI and data-driven customer experience solutions. Its parts platform, Microcat EPC, enables accurate OEM parts identification and ordering. Its service platform - including Superservice Menus, Superservice Triage and Superservice Connect - support digital service journeys through online booking, VIN-specific vehicle inspections and transparent repair quoting. Its customer experience and data insights platform, Infodrive, combines clean, connected data with advanced analytics and predictive modelling to power predictive aftersales marketing, performance analytics and dealer optimisation programs for global automakers. In 2021, Infomedia acquired SimplePart, a leading B2B and B2C aftersales e-commerce platform for parts and accessories. Infomedia’s AI solutions, developed through its 50% acquisition of Intellegam in 2025, deliver OEM data-driven AI assistants for Repair, Knowledge, Voice and Web use cases, supporting teams across service, parts, contact centres and retail operations. Also in 2025, Infomedia was acquired by TPG Capital (S) Pte, supporting its next phase of global growth. Infomedia is headquartered in Sydney, with offices in Melbourne, Cambridge (UK), Atlanta (US) and Munich, home of Intellegam’s AI operations.

infomedia.com.au

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About Todd Pouwels

Experience

Education

Cornell University

St. Norbert College

AIHR | Academy to Innovate HR

Skills

Find verified contacts for anyone on LinkedIn