Todd Palmer

Chief of Staff - Small & Medium Business (Smb), Developer and Payments @PayPal

Partnering with the GM of Small & Medium Business, Developer and Payments to drive customer centric execution and operational excellence across teams. • Oversee operations for a diverse portfolio of 14 product/platform programs, managing 260K active accounts and facilitating a total processing volume of $264B and $6.4B in annual revenue. • Effectively manage $75M budget, taking responsibility for OpEx and resource cost management ensuring optimal allocation and efficiency. •Provide thought leadership around strategy and execution; coordinate key internal/external events; drive accountability and transparency between cross-functional teams; lead diversity/cultural initiatives; champion PayPal\'s leadership principles and set the example for others through being a coach, confidant and mentor.